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Excellent

Floor Giants

4.8

Based on 1087 reviews from

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Rated with 4.8 based on 1087 reviews

Sue Cowie

23 Oct 2025

Absolutely fantastic service from start to finish ,can't praise this company enough ,Luke his partner did the fitting , perfect ash in-store really good customer service , amazing thank you sue and ken cowie.

Mark Heneghan

22 Oct 2025

James, Harry and Gaz were brilliant at helping us understand the type of flooring we needed, giving good advice and heling us order. Thank you

Adrian Ion

Fully recomanded. Verry kind and knowledgeable. I did my whole house with them, good quality items and resonable prices.

Louise Kirk

I would highly recommend floor giant, they have lots of great flooring options at different price points. I took a bit of time to decide between some of the flooring options-laminate/lvt/spc and the staff were really helpful and knowledgeable when explaining to me the differences to aid my decision making. They offered thoughtful recommendations for me as an individual. Ash was great when I made my final purchase-i can't say enough good things about my experience with him he made me feel at ease, he was professional, patient and genuinely invested in getting everything to be perfect for my order-would definitely recommend going to see Ash to anyone.

paul hussey

19 Oct 2025

Kim was extremely helpful and provided some great advice. The flooring and thermal underlay arrived in perfect condition and has fitted in seamlessly with our existing flooring. I fully recommend this store.

Alison Minett-lewis

18 Oct 2025

Brilliant service at Merthyr store this morning

John Howard

15 Oct 2025

Visited the store today and was greeted by a very friendly and knowledgeable gentleman. Even though I am not looking until next year, the salesman still spent time to explain my options and I felt no pressure. Will definitely be coming back in the new year as the choice is fantastic.

sarah carrick

14 Oct 2025

We recently bought some flooring from floor giant, the service we received has been fantastic, Kim was so helpful we will definitely be coming back.

Sarah Thomas

13 Oct 2025

Great service

PreHChaos (Prehistoric Chaos)

Amazing staff, great customer services and really helped us out when we was desperate. Ashley very kind and understanding made us feel welcomed. Will be back.. amazing service all round

So far, mine and my husband’s experience with Floor Giants Hedge End, Southampton has been a positive one. Although we had a good idea of what we wanted and had already taken some measurements, Gaz was extremely helpful in helping us pick exactly what we were looking for and was more than happy to make arrangements for Harry to come out and check our measurements and advice as to our requirements regarding underlay, door bars, etc. Both Gaz and Harry were very pleasant and knowledgeable, their expertise and advice helped us no end. We haven’t had the laminate fitted yet but once we do we will edit this review to reflect our full experience with Floor Giants.

Fantastic experience with Floor Giants Southampton! The team was super helpful from start to finish and really knew their stuff. Great range of flooring options, and the quality is top-notch. The whole process was smooth, and the final result looks amazing. Would definitely recommend to anyone looking for new flooring!

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